Frequently Asked Questions

Just reach out through our contact form, phone, or email with a brief about what you need. We'll schedule a free discovery call to understand your goals, then send over a proposal with scope, timeline, and pricing.

Yes. We work with early-stage startups building their first product, as well as established businesses scaling existing platforms or modernizing legacy systems.

Not at all. Many clients come to us with just an idea. Our discovery process helps translate that idea into clear requirements, wireframes, and a project plan before any development starts.

Pricing depends on scope, complexity, and timeline. Smaller projects are typically quoted as a fixed price, while larger or evolving projects run on a milestone or monthly retainer basis. You'll always get a clear estimate before work begins.

Most projects follow a milestone-based schedule — an upfront deposit, followed by payments tied to key deliverables. For ongoing services like marketing or maintenance, we bill monthly.

No. Your proposal covers everything included in scope. Third-party costs such as domain names, hosting, or paid ad spend are called out separately and always approved by you first.

A basic website usually takes 2–4 weeks. Custom web apps, eCommerce platforms, or larger builds can take 6–12+ weeks depending on complexity. You'll get a realistic timeline in your proposal.

Yes. You'll get regular check-ins and milestone updates, and for larger projects we can share a project board so you can see progress in real time.

Absolutely. We frequently collaborate alongside in-house teams, whether that means handling a specific module, providing overflow capacity, or advising on architecture.

Yes. Every project includes a post-launch warranty period for bug fixes, and we offer ongoing maintenance plans for updates, monitoring, backups, and security patches after that.

Reach out to our support team and we'll triage the issue promptly. Critical issues affecting live sites or apps are prioritized and addressed as quickly as possible.

In most cases, yes. We'll start with a short technical audit to understand the existing codebase before taking on ongoing maintenance or new feature work.